FAQ & troubleshooting
Quick answers to the questions organizers and golfers ask most.
Do golfers need an app or an account?
No. Registration, the roster link, scoring, and the leaderboard all work in a phone browser.
I didn't get my sign-in code.
Check your spam or promotions folder, confirm the email address is spelled correctly, and request a new code. Each code is single-use.
Why can't I open registration?
Opening registration needs an active Event Pass or Golf Club Unlimited plan for that event. Buy a pass on the Billing page, then select Activate Event. See Plans & billing.
A team's scoring link says scoring hasn't started.
Scoring links open when check-in opens. Select Open Check-In on the dashboard or Start Check-In on the Teams page.
Scores aren't showing on the leaderboard.
The scorer's phone may be offline. Scores are saved on the phone and sync when the signal returns, or the scorer can select Sync now. The leaderboard refreshes every 30 seconds.
Still stuck?
Contact us and tell us which event and step you were on.
Ready to try it?
Planning is free. You only pay when you open registration.